We started with our first Blackbaud product about 10 years ago when we implemented Financial Edge. In 2002, we brought in Raiser's Edge. Then followed The Researcher's Edge, Net Community and Sphere. The products are integrated and I hope to spend a good bit of time discussing this aspect.
My next post will take a closer look at our implementation progression. We replaced other products along the way. I'll talk about why and how we made the change. I like Blackbaud products so expect the posts to be on the positive side of using the products. I will discuss any bumps in the road.
Just a little info on me - I'm a 25 year veteran in the IT world. I started in a support capacity working for an accounting firm. I moved through the years to other industries and now work as the Senior Manager of Information Technology at The ALS Association, Greater Philadelphia Chapter. I'm hoping it's helpful for others as I work from the server side, the application side and the support side.
My goal - share with anyone who can benefit from what I've learned.
